The Verizon contact number for residents for telecommunications related issues is 1-800-VERIZON (1-800-837-4966). The website may also be accessed by clicking here if electric power is available.
The telecommunications network, like your home, requires power to function properly. If commercial power goes out, backup batteries and generators in Verizon’s central switching offices or field facilities keep power flowing so customers’ phones ring even when the lights go out.
To Report Service Related Issues: Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online by clicking here to report any service-related issue.